Orders typically ship in 1-3 business days. If you have received tracking information, your package has left our facility. For pre-orders, please reference the estimated shipping date on the product page as this will not be within our standard window.
Customer Service
GENERAL HELP TOPICS
SHIPPING METHODS
HOLIDAY SHIPPING
For delivery by December 24, see our shipping deadlines below. We will make every effort to ensure you receive your package on time. Please note that our shipping carriers are experiencing holiday related delays which could impact your shipment.
For Delivery by 12/24*
| Order By Wednesday | Order By Thursday | Order By Friday |
|---|---|---|
| 12/18 | 12/19 | 12/20 |
| for Free Ground Delivery |
for 2 Day Express Delivery |
for Overnight Delivery |
| FREE | $25 | $35 |
*Place orders by 12pm EST
To ensure Christmas delivery, orders containing monogramming must be ordered by Saturday, December 14 at 12PM EST.
Where We Ship
- All 50 States
- Includes the District of Columbia, Physical Street Addresses (all shipping methods), P.O. Box Addresses & select US territories
- Note: P.O. Box Addresses & US territories: Economy Shipping ONLY
- Note: Alaska and Hawaii: No overnight shipping
International Shipping is not available at this time.
Shipping Methods
| Method | Cost | Delivery *Once Shipped |
|---|---|---|
| Ground (FedEx) |
FREE | Once shipped, orders typically deliver in 3-5 business days. Additional transit time may occur due to high demand. Alaska and Hawaii: additional transit time may occur |
| 2-Day Express (FedEx) |
$20 for orders $49 or less $25 for orders $50+ |
2 days if ordered by noon EST No Saturday or Sunday Delivery Not Available for P.O. Box Addresses or US territories |
| Next Day Express (FedEx) |
$30 for orders $49 or less $35 for orders $50+ |
Next Day if ordered by noon EST No Saturday or Sunday Delivery Not Available for P.O. Box Addresses US territories or Hawaii |
| Economy |
FREE | Once shipped, orders typically deliver within 12 business days. Additional transit time may occur due to high demand.
Note: This shipping method applies only to P.O. Box Addresses & select US territories. |
- All Orders Over $500 Will Require a Signature Upon Delivery
- Orders are shipped on business days (Monday-Friday) only, excluding U.S. Federal Holidays.
- Expedited orders will not deliver on Saturday or Sunday
- No deliveries will be made on Sunday
- Orders with gift wrap may take an additional business day to ship.
- As required by Colorado law, a $0.27 retail delivery fee will be added to any order shipped to Colorado.
Express Shipping Expected Delivery Days
| If Placed Before 12PM EST | NEXT DAY EXPRESS | 2-DAY EXPRESS METHOD |
|---|---|---|
| Sunday | Tuesday | Wednesday |
| Monday | Tuesday | Wednesday |
| Tuesday | Wednesday | Thursday |
| Wednesday | Thursday | Friday |
| Thursday | Friday | Monday |
| Friday | Monday | Tuesday |
| Saturday | Tuesday | Wednesday |
Manage Your Fedex Shipment
FedEx is our preferred shipping partner. FedEx Delivery Manager is a free program for customizing your delivery options. Sign Up for free at FedEx.com. Options include: Deliver to another address, Schedule a delivery time, Hold at a FedEx location, Sign for the package, Provide delivery instructions, and Request vacation hold.
Ground-Only Shipping Restrictions
Certain items or gifts with purchase in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, hairspray, nail polish, and items containing flammable, volatile, or corrosive chemicals. As required by the U.S. Department of Transportation, these items are eligible for ground-only shipping and cannot be shipped via air freight.
Orders Arriving in Multiple Shipments
Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment.
NEED HELP?
We're here to help if you have any questions or need assistance with your account
Customer Service Hours:
Monday – Friday, 9AM to 5PM ET
Saturday, 9AM to 2PM ET
